{"id":3647,"date":"2021-10-28T11:07:37","date_gmt":"2021-10-28T10:07:37","guid":{"rendered":"https:\/\/heybaby4d.co.uk\/temp\/?page_id=3647"},"modified":"2024-08-22T13:04:50","modified_gmt":"2024-08-22T12:04:50","slug":"provide-feedback","status":"publish","type":"page","link":"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.17.3″ background_image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/7.png” z_index=”6″ custom_padding=”|||||” top_divider_height=”0px” top_divider_height_tablet=”3vw” top_divider_height_phone=”” top_divider_height_last_edited=”on|tablet” top_divider_repeat_tablet=”7x” top_divider_repeat_phone=”” top_divider_repeat_last_edited=”on|phone” bottom_divider_style=”curve” bottom_divider_color=”#fcfcfc” bottom_divider_height=”10vw” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|tablet” transform_translate_linked=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|tablet” width=”67.5%” max_width=”100%” custom_padding=”62px|||||” transform_styles_tablet=”” transform_styles_phone=”” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_color=”rgba(255,255,255,0.87)” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”” transform_translate_phone=”70px|20px” transform_translate_last_edited=”on|phone” transform_translate_linked=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” custom_padding=”4vw|50px|4vw|50px|true|true” custom_padding_tablet=”6vw|40px|6vw|40px|true|true” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” border_radii=”on|20vw|20vw|20vw|20vw” box_shadow_style=”preset3″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#737373″ text_font_size=”16px” text_line_height=”1.8em” link_text_color=”gcid-29f2f3e8-7482-40c6-9f32-4d689365f516″ header_font=”|600|||||||” header_text_color=”#737373″ header_font_size=”2.5em” header_line_height=”1.5em” text_orientation=”center” custom_margin=”||-5px|||” header_font_size_tablet=”” header_font_size_phone=”36px” header_font_size_last_edited=”on|desktop” text_text_align=”center” global_colors_info=”{%22gcid-29f2f3e8-7482-40c6-9f32-4d689365f516%22:%91%22link_text_color%22%93}”]<\/p>\n

How Did We Do?<\/h1>\n

Thank you for choosing Hey Baby 4D for your pregnancy scan. Your feedback is extremely important to helping us provide the best possible service to our customers. All feedback received is used to assist us in continually developing our services and staff training.\u00a0<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” background_image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/02\/fadedhbbackground20_1_original.png” parallax=”on” parallax_method=”off” custom_margin=”-40px||-50px||false|false” custom_padding=”80px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”87%” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”16px” width=”100%” custom_padding=”|0px||||” global_colors_info=”{}”]<\/p>\n

Our priority is to make leaving feedback as accessible as possible for our customers.<\/p>\n

If you would like to provide feedback privately, or to make suggestions on how we can improve our service, please do so via telephone on 01702 690 285<\/a> or via email at southend@heybaby4d.co.uk<\/a>.<\/p>\n

If you prefer to leave an online review, you can do so by following any of the buttons below:<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” background_image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/02\/fadedhbbackground20_1_original.png” parallax=”on” parallax_method=”off” custom_margin=”||||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Facebook” image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/Facebook.png” _builder_version=”4.17.4″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#EE75AB” header_font_size=”25px” link_option_url=”https:\/\/www.facebook.com\/HeyBaby4DSouthend” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Google” image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2024\/08\/google-icon.png” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#EE75AB” header_font_size=”25px” link_option_url=”https:\/\/g.page\/r\/CbpkTYJWyDTlEAg\/review” link_option_url_new_window=”on” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ global_colors_info=”{}” alt=”google icon” title_text=”google icon” sticky_enabled=”0″][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Trust Pilot” image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/Trustpilot.png” _builder_version=”4.16″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#EE75AB” header_font_size=”25px” link_option_url=”https:\/\/uk.trustpilot.com\/review\/heybaby4d.co.uk” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” custom_padding=”||30px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”Maternal Wellbeing Survey” button_url=”https:\/\/forms.gle\/UAuT4mqWb4CHY2V37″ url_new_window=”on” button_text=”Complete Survey” _builder_version=”4.20.2″ _module_preset=”default” header_text_color=”#FFFFFF” body_text_color=”#FFFFFF” custom_button=”on” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”2px” button_border_color=”#FFFFFF” custom_margin=”||30px||false|false” custom_padding=”||30px||false|false” header_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n

By completing this survey, you will have the opportunity to share your thoughts and experiences with us, which will help us to tailor our service to meet the needs of expectant parents like you.<\/span><\/p>\n

Thank you in advance for your participation.<\/span><\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ disabled_on=”on|on|on” _builder_version=”4.16″ _module_preset=”default” disabled=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Facebook” image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/Facebook.png” _builder_version=”4.17.3″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#EE75AB” header_font_size=”25px” link_option_url=”https:\/\/www.facebook.com\/HeyBaby4DSouthend” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Google Reviews” image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2022\/05\/Google-Review.png” _builder_version=”4.17.3″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#EE75AB” header_font_size=”25px” link_option_url=”https:\/\/g.page\/r\/CbpkTYJWyDTlEAg\/review” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Trust Pilot” image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/Trustpilot.png” _builder_version=”4.16″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#EE75AB” header_font_size=”25px” link_option_url=”https:\/\/uk.trustpilot.com\/review\/heybaby4d.co.uk” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Trustist” image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/Trustist-1.png” _builder_version=”4.17.3″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#EE75AB” header_font_size=”25px” link_option_url=” https:\/\/trustist.org\/HeyBaby4DSouthendReviews” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.16″ background_image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/Untitled-design.png” parallax=”on” parallax_method=”off” z_index=”6″ custom_padding=”47px|||||” top_divider_style=”curve” top_divider_color=”#fcfcfc” top_divider_height=”4vw” top_divider_height_tablet=”3vw” top_divider_height_phone=”” top_divider_height_last_edited=”on|tablet” top_divider_repeat_tablet=”1x” top_divider_repeat_phone=”” top_divider_repeat_last_edited=”on|desktop” bottom_divider_style=”curve” bottom_divider_color=”#fcfcfc” bottom_divider_height=”4vw” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|tablet” transform_translate_linked=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|tablet” width=”67.5%” max_width=”100%” custom_padding=”62px|||||” transform_styles_tablet=”” transform_styles_phone=”” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_color=”rgba(255,255,255,0.87)” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”” transform_translate_phone=”70px|20px” transform_translate_last_edited=”on|phone” transform_translate_linked=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” custom_padding=”4vw|50px|4vw|50px|true|true” custom_padding_tablet=”6vw|40px|6vw|40px|true|true” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” border_radii=”on|20vw|20vw|20vw|20vw” box_shadow_style=”preset3″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#737373″ text_font_size=”16px” text_line_height=”1.8em” link_text_color=”gcid-29f2f3e8-7482-40c6-9f32-4d689365f516″ header_font=”|600|||||||” header_text_color=”#737373″ header_font_size=”2.5em” header_line_height=”1.5em” text_orientation=”center” custom_margin=”||-5px|||” header_font_size_tablet=”” header_font_size_phone=”36px” header_font_size_last_edited=”on|desktop” text_text_align=”center” global_colors_info=”{%22gcid-29f2f3e8-7482-40c6-9f32-4d689365f516%22:%91%22link_text_color%22%93}”]<\/p>\n

Complaints<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” background_image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/02\/fadedhbbackground20_1_original.png” parallax=”on” parallax_method=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”||10px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”16px” text_orientation=”center” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

If you were not happy with the service you received and wish to raise a complaint, please do so by completing the form below. As per our complaints policy, all complaints will be acknowledged within 48 hours and a response will be provided within seven working days. If you wish to receive a copy of our complaints policy, please request it using the form below.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/02\/fadedhbbackground20_1_original.png” parallax=”on” parallax_method=”off” custom_padding=”0px||3px|||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”Baloo 2|||on|||||” header_2_text_align=”left” header_2_text_color=”#ee75ab” global_colors_info=”{}”]<\/p>\n

Hey Baby 4D Southend<\/h2>\n

[\/et_pb_text][et_pb_blurb title=”Address” use_icon=”on” font_icon=”||divi||400″ icon_placement=”left” _builder_version=”4.16″ _module_preset=”default” header_text_color=”#737373″ body_text_color=”#ee75ab” global_colors_info=”{%22gcid-2ced6a67-bbc3-48eb-a421-3089ab8ce784%22:%91%22header_text_color%22%93}”]<\/p>\n

6a Warrior House, Southchurch Road,Southend-On-Sea, Essex, SS1 2LZ<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Phone” use_icon=”on” font_icon=”||divi||400″ icon_placement=”left” _builder_version=”4.17.4″ _module_preset=”default” header_text_color=”#737373″ body_text_color=”#ee75ab” body_link_text_color=”#ee75ab” custom_padding=”||3px|||” global_colors_info=”{%22gcid-2ced6a67-bbc3-48eb-a421-3089ab8ce784%22:%91%22header_text_color%22%93,%22gcid-29f2f3e8-7482-40c6-9f32-4d689365f516%22:%91%22body_link_text_color%22%93}”]<\/p>\n

01702 690 285<\/a><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Email Address” use_icon=”on” font_icon=”||divi||400″ icon_placement=”left” _builder_version=”4.17.4″ _module_preset=”default” header_text_color=”#737373″ body_text_color=”#ee75ab” body_link_text_color=”#ee75ab” global_colors_info=”{%22gcid-2ced6a67-bbc3-48eb-a421-3089ab8ce784%22:%91%22header_text_color%22%93,%22gcid-29f2f3e8-7482-40c6-9f32-4d689365f516%22:%91%22body_text_color%22,%22body_link_text_color%22%93}”]<\/p>\n

southend@heybaby4d.co.uk<\/a><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_contact_form email=”southend@heybaby4d.co.uk; sam@heybaby4d.co.uk” custom_message=”You have received feedback from a customer.||et_pb_line_break_holder||||et_pb_line_break_holder||Name: %%fname%% %%LName%%||et_pb_line_break_holder||Email: %%Email%%||et_pb_line_break_holder||Tel: %%Phone%%||et_pb_line_break_holder||Feedback Type: %%FeedbackType%%||et_pb_line_break_holder||Message: %%Customer_Note%%” success_message=”Thank you for providing your feedback.” submit_button_text=”Send Message” _builder_version=”4.17.4″ _module_preset=”default” _unique_id=”097af5f6-649d-406a-85de-ee4ed4dc4f7e” custom_button=”on” button_text_color=”#FFFFFF” button_border_radius=”30px” global_colors_info=”{%22gcid-29f2f3e8-7482-40c6-9f32-4d689365f516%22:%91%22button_text_color%22%93}”][et_pb_contact_field field_id=”FName” field_title=”First Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”LName” field_title=”Last Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Phone” field_title=”Telephone” allowed_symbols=”numbers” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”FeedbackType” field_title=”FeedbackType” field_type=”select” select_options=”%91{%22value%22:%22Customer Service%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Scan Experience%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Complaint%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Other%22,%22checked%22:0,%22dragID%22:1}%93″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Customer_Note” field_title=”Customer Note (Please provide any supporting information.)” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” background_image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/02\/fadedhbbackground20_1_original.png” parallax=”on” parallax_method=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”||10px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”16px” text_orientation=”center” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

If you are not satisfied with the outcome of a complaint, you can contact the Centre for Effective Dispute Resolution (CEDR)<\/a>, of which we are a member. CEDR are the recognised mediation and alternative dispute resolution (ADR) service for the private healthcare sector. They are an independent non-profit organisation and a registered charity.<\/p>\n

Please note that a complaint can only be referred to CEDR after it has first been raised with Hey Baby 4D and if a satisfactory outcome has not been achieved.<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/CEDR-Logo.png” alt=”CEDR Logo” title_text=”CEDR Logo” url=”https:\/\/www.cedr.com\/” url_new_window=”on” align=”center” _builder_version=”4.16″ _module_preset=”default” width=”22%” width_tablet=”41%” width_phone=”63%” width_last_edited=”on|desktop” max_width=”100%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” admin_label=”Testimonials” _builder_version=”4.9.7″ background_image=”https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/02\/fadedhbbackground20_1_original.png” parallax=”on” parallax_method=”off” custom_padding=”2px||1px|||” disabled=”on” global_module=”867″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”700px” custom_padding=”40px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Varela Round|700|||||||” text_font_size=”35px” header_2_font=”Baloo Bhai 2||||||||” header_2_font_size=”48px” header_2_line_height=”1.5em” text_orientation=”center” custom_padding=”||23px|||” header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{%22gcid-29f2f3e8-7482-40c6-9f32-4d689365f516%22:%91%22link_text_color%22%93}”]Happy Customers[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ width_tablet=”80%” width_phone=”80%” width_last_edited=”on|desktop” module_alignment=”center” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_code _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_social_media_follow _builder_version=”4.16″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/HeyBaby4DSouthend” _builder_version=”4.16″ _module_preset=”default” background_color=”#3b5998″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”instagram” url=”https:\/\/www.instagram.com\/heybaby4dsouthend\/” _builder_version=”4.16″ _module_preset=”default” background_color=”#ea2c59″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Calls to Action” _builder_version=”4.14.8″ background_image=”https:\/\/heybaby4d.co.uk\/enfield\/wp-content\/uploads\/2021\/02\/fadedhbbackground20_1_original.png” parallax=”on” parallax_method=”off” custom_padding=”0|0px|11px|0px|false|false” global_module=”827″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” padding_top_bottom_link_3=”false” _builder_version=”4.16″ width=”95%” max_width=”100%” module_alignment=”right” custom_padding=”0|0px|0|0px|false|false” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|desktop” use_custom_width=”on” custom_width_px=”1440px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_cta title=”Book your pregnancy scan in Southend online or call us today” _builder_version=”4.16″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”center” header_text_color=”#ee75ab” header_font_size=”25px” background_enable_color=”off” custom_padding=”4.3%||0%||false|false” custom_padding_tablet=”” custom_padding_phone=”5.8%||0px||false|false” custom_padding_last_edited=”on|phone” header_text_shadow_style=”preset1″ header_text_shadow_color=”rgba(0,0,0,0.23)” global_colors_info=”{}”][\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”20px|2%||2%|false|true” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_cta title=”Call Us” _builder_version=”4.17.3″ _module_preset=”default” header_font_size=”1.5em” custom_padding=”30px||0px||false|false” link_option_url=”tel:01702 690 285″ border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}”][\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”20px|2%||2%|false|true” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_cta title=”Request Callback” _builder_version=”4.17.3″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_font_size=”1.5em” background_color=”#93D0D2″ custom_padding=”30px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNzYifX0=@” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}”][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

How Did We Do? Thank you for choosing Hey Baby 4D for your pregnancy scan. Your feedback is extremely important to helping us provide the best possible service to our customers. All feedback received is used to assist us in continually developing our services and staff training.\u00a0Our priority is to make leaving feedback as accessible […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":3227,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3647","page","type-page","status-publish","hentry"],"yoast_head":"\nFeedback | Hey Baby 4D Southend<\/title>\n<meta name=\"description\" content=\"Provide feedback to us about the service you've received. We value customer feedback, as it enables us to continuously improve the service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Providing feedback on our services\" \/>\n<meta property=\"og:description\" content=\"We value feedback from our customers, as it enables us to continually improve the service we provide.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/\" \/>\n<meta property=\"og:site_name\" content=\"Hey Baby 4D Southend\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/heybaby4dsouthend\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-22T12:04:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/6.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1350\" \/>\n\t<meta property=\"og:image:height\" content=\"650\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/home\\\/extras\\\/provide-feedback\\\/\",\"url\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/home\\\/extras\\\/provide-feedback\\\/\",\"name\":\"Feedback | Hey Baby 4D Southend\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/#website\"},\"datePublished\":\"2021-10-28T10:07:37+00:00\",\"dateModified\":\"2024-08-22T12:04:50+00:00\",\"description\":\"Provide feedback to us about the service you've received. We value customer feedback, as it enables us to continuously improve the service.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/home\\\/extras\\\/provide-feedback\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/home\\\/extras\\\/provide-feedback\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/home\\\/extras\\\/provide-feedback\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"4. Extras\",\"item\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/home\\\/extras\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Feedback\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/#website\",\"url\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/\",\"name\":\"Hey Baby 4D Southend\",\"description\":\"Hey Baby 4D Ultrasound Clinic in Southend \",\"publisher\":{\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/#organization\",\"name\":\"Hey Baby 4D Southend\",\"url\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/heybaby4d.co.uk\\\/southend\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/Southend.png?fit=1500%2C800&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/heybaby4d.co.uk\\\/southend\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/Southend.png?fit=1500%2C800&ssl=1\",\"width\":1500,\"height\":800,\"caption\":\"Hey Baby 4D Southend\"},\"image\":{\"@id\":\"https:\\\/\\\/heybaby4d.co.uk\\\/southend\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/heybaby4dsouthend\",\"https:\\\/\\\/www.instagram.com\\\/heybaby4dsouthend\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Feedback | Hey Baby 4D Southend","description":"Provide feedback to us about the service you've received. We value customer feedback, as it enables us to continuously improve the service.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/","og_locale":"en_GB","og_type":"article","og_title":"Providing feedback on our services","og_description":"We value feedback from our customers, as it enables us to continually improve the service we provide.","og_url":"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/","og_site_name":"Hey Baby 4D Southend","article_publisher":"https:\/\/www.facebook.com\/heybaby4dsouthend","article_modified_time":"2024-08-22T12:04:50+00:00","og_image":[{"width":1350,"height":650,"url":"https:\/\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2021\/10\/6.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/","url":"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/","name":"Feedback | Hey Baby 4D Southend","isPartOf":{"@id":"https:\/\/heybaby4d.co.uk\/southend\/#website"},"datePublished":"2021-10-28T10:07:37+00:00","dateModified":"2024-08-22T12:04:50+00:00","description":"Provide feedback to us about the service you've received. We value customer feedback, as it enables us to continuously improve the service.","breadcrumb":{"@id":"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/provide-feedback\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/heybaby4d.co.uk\/southend\/"},{"@type":"ListItem","position":2,"name":"4. Extras","item":"https:\/\/heybaby4d.co.uk\/southend\/home\/extras\/"},{"@type":"ListItem","position":3,"name":"Feedback"}]},{"@type":"WebSite","@id":"https:\/\/heybaby4d.co.uk\/southend\/#website","url":"https:\/\/heybaby4d.co.uk\/southend\/","name":"Hey Baby 4D Southend","description":"Hey Baby 4D Ultrasound Clinic in Southend ","publisher":{"@id":"https:\/\/heybaby4d.co.uk\/southend\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/heybaby4d.co.uk\/southend\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/heybaby4d.co.uk\/southend\/#organization","name":"Hey Baby 4D Southend","url":"https:\/\/heybaby4d.co.uk\/southend\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/heybaby4d.co.uk\/southend\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2022\/02\/Southend.png?fit=1500%2C800&ssl=1","contentUrl":"https:\/\/i0.wp.com\/heybaby4d.co.uk\/southend\/wp-content\/uploads\/2022\/02\/Southend.png?fit=1500%2C800&ssl=1","width":1500,"height":800,"caption":"Hey Baby 4D Southend"},"image":{"@id":"https:\/\/heybaby4d.co.uk\/southend\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/heybaby4dsouthend","https:\/\/www.instagram.com\/heybaby4dsouthend\/"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/pages\/3647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/comments?post=3647"}],"version-history":[{"count":3,"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/pages\/3647\/revisions"}],"predecessor-version":[{"id":51393,"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/pages\/3647\/revisions\/51393"}],"up":[{"embeddable":true,"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/pages\/3227"}],"wp:attachment":[{"href":"https:\/\/heybaby4d.co.uk\/southend\/wp-json\/wp\/v2\/media?parent=3647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}