How Did We Do?
Thank you for choosing Hey Baby 4D for your pregnancy scan. Your feedback is extremely important to helping us provide the best possible service to our customers. All feedback received is used to assist us in continually developing our services and staff training.
Our priority is to make leaving feedback as accessible as possible for our customers.
If you would like to provide feedback privately, or to make suggestions on how we can improve our service, please do so via telephone on 01892 489 166 or via email at [email protected].
If you prefer to leave an online review, you can do so by following any of the buttons below:
Trust Pilot
Trustist
Maternal Wellbeing Survey
By completing this survey, you will have the opportunity to share your thoughts and experiences with us, which will help us to tailor our service to meet the needs of expectant parents like you.
Thank you in advance for your participation.
Complaints
If you were not happy with the service you received and wish to raise a complaint, please do so by completing the form below. As per our complaints policy, all complaints will be acknowledged within 48 hours and a response will be provided within seven working days. If you wish to receive a copy of our complaints policy, please request it using the form below.
Hey Baby 4D Tunbridge Wells
Address
88 London Road, Southborough, Tunbridge Wells, Kent, TN4 0PP.
Phone
Email Address
If you are not satisfied with the outcome of a complaint, you can contact the Centre for Effective Dispute Resolution (CEDR), of which we are a member. CEDR are the recognised mediation and alternative dispute resolution (ADR) service for the private healthcare sector. They are an independent non-profit organisation and a registered charity.
Please note that a complaint can only be referred to CEDR after it has first been raised with Hey Baby 4D and if a satisfactory outcome has not been achieved.
