Clinical Receptionist – Hey Baby 4D Luton
Hey Baby 4D Luton is a brand new clinic, part of a national franchise and run by head office. We provide exceptional 4D ultrasound imaging services in a welcoming environment and are currently seeking an experienced Clinical Receptionist to join our busy team.
Your key responsibilities will include:
- Booking appointments for customers both over the phone and in person
- Welcoming customers to the clinic and assisting them with any queries
- Taking payments in cash and by card
- Acting as a Chaperone where required (you will be asked to complete a short qualification for this)
- Assisting with the cleaning of the clinic and equipment, including mopping, wiping surfaces and furniture, and cleaning the bathroom if necessary
- Completing paperwork to confirm that various processes have been undertaken
- Taking customer feedback and relaying this to the management
- Responding to messages from customers on the chat function
- Opening up and locking up the clinic as required
- Keeping the clinic tidy and organised
- Conducting stock takes of products
- Completing job-specific training modules provided by management
- You will be working closely with a sonographer and will need to be highly reliable, with a strong sense of accountability, and able to work independently.
- Excellent communication skills are essential for this role.
- What we look for and what we provide:
- Experience in reception or administrative positions is essential. You should be able to deliver exceptional customer service.
- The successful applicant will demonstrate excellent IT, verbal, and written communication skills.
- Due to the nature of this role, a satisfactory Enhanced DBS (adult workforce) will need to be performed prior to the commencement of employment. You will also need to maintain a satisfactory DBS throughout the duration of your employment.
- English
- 37.5 hours per week (30-minute break each day)
- This role will require weekend and evening work. A typical week may look as follows:
- Monday: 12pm – 8pm
- Tuesday: CLOSED
- Wednesday: 12pm – 8pm
- Thursday: CLOSED
- Friday: 12pm – 8pm
- Saturday: 9am – 5pm
- Sunday: 9am – 5pm
- This rota is subject to change, but this represents a typical working week.
- Full-time
- £12 per hour
Job Category: Clerical
Job Type: Full Time
Job Location: Luton