Job Title: Clinic Manager
Location: Hey Baby 4D Middlesbrough
Reports To: Directors
Job Overview:
We are looking for a friendly and organised Clinic Manager to run the day to day operations of our clinic. You will support both the sonographers and reception team, making sure everything runs smoothly and our customers have a great experience.
You will work closely with the Directors and also help out on reception when needed, especially during busy times or when covering holidays or sickness.
Key Responsibilities:
Team Support and Leadership
- Support and manage the sonographers and reception team
- Hold regular team catch ups to keep everything running smoothly
- Help train new staff and support ongoing development
- Step in on reception when needed
Operational Management
- Make sure the clinic is clean, tidy, and running well
- Help keep everything in line with CQC standards
- Support with new services or systems
- Carry out checks and reviews to make sure everything stays compliant
Customer Experience
- Be the main point of contact for customer feedback or complaints
- Deal with any issues in a calm and professional way
- Escalate anything serious to the Directors
Recruitment and Staff Management
- Help recruit new team members with the Directors
- Support with staff performance and any issues if they arise
Marketing and Growth
- Support ideas for new products or services
- Help with social media and marketing to bring in new customers
Skills and Experience
- Experience managing or supervising a team
- Strong communication and people skills
- Organised and able to manage multiple tasks
- Good problem solving skills
- Experience in healthcare or CQC environments is helpful but not essential
Location: Hey Baby 4D Middlesbrough
(You may occasionally be asked to support nearby clinics if needed)
Job Type: Part-time
Salary: £30,000 per year
Schedule: Saturday 9.30am to 6pm , Sunday 9.30am to 4pm
Work Location: In person
You will also cover reception duties when reception staff are on annual leave or off sick.