Job Description

Your key responsibilities will include:

• Booking appointments for customers both over the phone and in person
• Welcoming customers to the clinic and assisting them with any queries.
• Taking payments
• Acting as a Chaperone where required (you will be asked to complete a short qualification for this).
• Following safeguarding, health and safety, infection control, mental health crisis, data protection and fire safety policies.
• Opening and locking up the building as required.
• Referring customers to the local EPAU as required.
• Assisting with the cleaning of the clinic and equipment
• Taking customer feedback and relaying this to the management
• Completing job-specific training
• Upselling merchandise and services to customers

 

What we look for and what we provide

Experience in either reception work is a must. You should be able to deliver exceptional customer service. The successful applicant will demonstrate excellent IT; verbal and written communication skills. Due to the nature of this role, a satisfactory Enhanced DBS (adult workforce) will need to be performed prior to the commencement of employment. You will also need to maintain a satisfactory DBS throughout the duration of your employment.

• Required language: English
• Hours: Starting at 25 hours per week. Two weekdays (15:30-20:00) and Saturday and Sunday (09:00 – 17:00).
• Job Type: Part-time
• Salary: £11.50 per hour

Applicants must be at least 18 years of age to apply.